What if your business could follow up with every lead, every time, without you being involved?
Marketing automation and AI tools keep your business responsive 24/7. Leads get followed up instantly. Reviews get requested automatically. Campaigns adjust on their own. You focus on the work.
Get StartedWhat is marketing automation?
Marketing automation is exactly what it sounds like: taking the repetitive marketing tasks you do every day and setting them up to run on their own. Instead of manually sending follow-up emails, requesting reviews one at a time, or remembering to post on social media, you set up the system once and it handles the rest.
Think about what happens when a new lead comes in right now. Maybe you see the email notification while you are on a job. You tell yourself you will call them back later. Sometimes you do. Sometimes you forget. Sometimes you call back two days later and they have already hired someone else.
Automation fixes that. The lead comes in, and within 60 seconds they get a text message confirming you received their request. An AI assistant can even start a conversation to gather details about their job. By the time you finish your current work, the lead is already warm and waiting for you.
This is not about replacing you
Automation handles the busywork so you can focus on what you are actually good at: running your business and doing the work your customers hired you for. It is not about removing the human touch. It is about making sure the human touch happens at the right moment instead of not at all.
Problems automation solves
These are the issues we hear from business owners in Acadiana every single week. If any of them sound like your business, automation is the fix.
You are losing leads after hours
Someone visits your site at 9pm, fills out a form, and hears nothing until you check your email the next morning. By then, they have already called someone else.
Follow-up is inconsistent
Some leads get a callback in 10 minutes. Others wait two days. When you are busy running jobs, lead follow-up is the first thing that slips.
You are not getting enough reviews
Your customers are happy, but they are not leaving reviews because nobody asks. Meanwhile, your competitor with worse service has twice your review count.
Everything is manual
Sending emails, posting to social media, following up with leads, requesting reviews. It all takes time you don't have, and hiring someone to do it costs money you would rather spend elsewhere.
The tools that work while you sleep
Each of these systems is custom-built for your business. Not off-the-shelf software you have to figure out yourself. We build it, connect it, and make sure it works.
AI Chat Assistants
A trained AI assistant on your website that answers questions, captures lead information, and books appointments. It works at 2am on a Saturday just as well as it works at 10am on a Tuesday. Your business never misses a conversation.
Automated Review Requests
After every completed job, your customer gets a friendly text or email asking them to leave a review. No manual follow-up. No forgetting. Just a steady stream of five-star reviews showing up on Google without you lifting a finger.
Weather & Event-Triggered Campaigns
If you are an HVAC company and a heat wave hits Lafayette, your ads and emails adjust automatically. If a freeze is coming, your plumbing company's campaign goes live before the phones start ringing. Right message, right time, no manual work.
Lead Follow-Up Sequences
When a lead comes in, the clock starts. We build automated sequences that follow up within minutes, not hours. Text, email, or both. The lead stays warm and you never lose a customer because you were too busy to respond.
CRM Integration & Lead Routing
Every lead goes into your CRM automatically, tagged and organized. If you have multiple team members or locations, leads get routed to the right person instantly. No spreadsheets. No sticky notes. One clean system.
Online Scheduling & Booking
Let customers book directly from your website, your Google profile, or even a text message. The appointment shows up on your calendar automatically. No back-and-forth phone calls to find a time that works.
Why this matters for your business
Speed wins in local business. The company that responds first gets the job about 80% of the time. Not the cheapest company. Not the best-reviewed company. The fastest one. Automation makes you the fastest one every single time.
Then there is the review problem. Google ranks businesses with more recent, higher-rated reviews above everyone else. But asking for reviews is awkward, and remembering to do it after every job is nearly impossible. Automation removes the awkwardness and the forgetting. Your review count grows steadily, month after month.
The businesses that figure this out early have a massive advantage. While your competitor is still checking voicemails from yesterday, your system already responded, gathered the details, and has the appointment on your calendar.
Our process
We do not hand you software and wish you luck. We build the system, test it, and manage it.
Map
We map out your current workflow: how leads come in, how you follow up, how you request reviews, and where the gaps are.
Build
We build custom automations for your specific business. AI chat trained on your services, follow-up sequences with your voice, review flows with your branding.
Test
Every automation gets tested before it goes live. We run through every scenario to make sure nothing falls through the cracks and every message sounds right.
Optimize
We monitor performance monthly and adjust. Open rates, response rates, conversion rates. If something can work better, we make it better.
Everything integrates with everything. Your website, your CRM, your Google profile, your review platforms, your calendar. One connected system, not a bunch of disconnected tools you have to manage separately.